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Terms & Conditions
Effective Date: 17th April 2025
Welcome to GIRINTS – a proud subsidiary (e-commerce platform) of Giritra Technology Private Limited.
Please read these Terms and Conditions (“Terms”) carefully before using the Girints website and its services. By accessing or using any part of the site, you agree to be bound by these Terms, along with our Privacy Policy, Cookie Policy, Return Policy, and any other policies referenced herein. If you do not agree, you may not use the site.
1. DEFINITIONS
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“Site” refers to www.girints.com and all affiliated services.
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“Girints”, “we”, “our”, or “us” refers to the entity operating this platform.
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“User”, “you”, or “your” refers to anyone accessing or using the platform.
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“Buyer” refers to any User who places an order for goods or services.
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“Content” includes all text, images, graphics, video, audio, code, and user-generated submissions.
2. ELIGIBILITY
By using Girints, you warrant that:
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You are at least 18 years old (or over the age of majority in your jurisdiction).
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You have full authority and capacity to enter into a legally binding agreement.
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You are not prohibited from using the Platform under any applicable law.
Accounts suspected of fraudulent activity, impersonation, or misuse will be suspended or terminated without notice.
3. ACCOUNT REGISTRATION AND SECURITY
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Users must create an account to access certain features.
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You agree to provide truthful, current, and complete information during registration.
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You must maintain confidentiality of your login credentials and restrict access to your account.
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You agree to notify us immediately in case of unauthorized access or breach of your account.
Girints shall not be liable for any losses or damages caused by your failure to maintain account security.
4. PRODUCTS, PRICING & AVAILABILITY
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All product listings include descriptions, images, and specifications to the best of our accuracy.
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Prices are displayed in Indian Rupees and are subject to change without notice.
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Products are offered subject to availability; we reserve the right to discontinue any product at any time.
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We do not guarantee that colors, dimensions, or features as seen online will exactly match the physical item.
Errors & Corrections:
We reserve the right to correct pricing, typographical, or technical errors even after an order has been placed.
5. ORDER ACCEPTANCE, CANCELLATION & LIMITS
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An order placed through Girints is an offer to buy, which we may accept or reject at our discretion.
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Confirmation emails do not guarantee final acceptance.
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We reserve the right to cancel or limit quantities of any order for reasons including fraud, inventory limitations, or pricing errors.
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Orders may be canceled by the user within 4hours of placement unless otherwise specified.
6. PAYMENT TERMS
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Accepted payment methods include: Visa, Mastercard, and other gateways as displayed at checkout.
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Payment must be completed in full before processing and shipment of the order.
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You authorize us to charge your payment method for the total amount including applicable taxes and fees.
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Payment processing is handled by third-party vendors. We do not store full credit card information.
7. SHIPPING AND DELIVERY
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Delivery timelines and methods are displayed at checkout and may vary based on location and carrier.
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Girints is not responsible for delays caused by couriers, customs, or force majeure events.
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Title and risk of loss transfer to the buyer once the goods are delivered to the shipping carrier.
8. RETURNS, REFUNDS, AND EXCHANGES
Please refer to our detailed Return and Refund Policy, which includes:
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Return window 7 days.
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Return conditions (unopened, unused, in original packaging).
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Return process (how to initiate, where to send, RMA numbers, etc.).
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Non-returnable items (e.g., perishable, intimate, clearance).
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Refund processing times and methods.
Refunds may be denied for returned items that do not meet eligibility criteria.
9. USER-GENERATED CONTENT
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Users may post reviews, feedback, or submit content where allowed.
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By posting, you grant Girints a worldwide, royalty-free, non-exclusive license to use, display, reproduce, or distribute your content.
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You agree not to post content that is illegal, defamatory, obscene, infringing, or otherwise harmful.
We reserve the right to remove or moderate any content at our discretion.
10. THIRD-PARTY SERVICES
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The Site may include links or integrations with third-party websites or services.
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We do not control or endorse these third-party offerings and are not liable for their content, practices, or transactions.
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Use of third-party services is at your own risk and subject to their own terms and policies.
11. INTELLECTUAL PROPERTY
All materials on the platform—including but not limited to product names, branding, logos, website code, designs, texts, images, videos—are protected by intellectual property laws and remain the property of Girints or its licensors.
You may not copy, reproduce, distribute, modify, or create derivative works without written permission.
12. COMPLIANCE WITH LAWS
You agree to comply with all applicable local, national, and international laws while using the Platform, including consumer protection, export control, data protection (e.g., GDPR, CCPA), and online conduct regulations.
13. PRIVACY AND DATA USE
All personal information is processed in accordance with our Privacy Policy. By using the Platform, you consent to the collection and use of your data as described in that policy.
We implement security measures to protect your data but cannot guarantee absolute security.
14. DISCLAIMERS
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The Site and all products and services are provided “AS IS” and “AS AVAILABLE.”
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We make no warranties, express or implied, regarding the quality, accuracy, fitness, or reliability of the Platform or any products offered.
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We are not liable for delays, outages, or errors arising from third-party platforms, service providers, or acts of nature.
15. LIMITATION OF LIABILITY
To the fullest extent allowed by law, Girints shall not be liable for:
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Indirect, incidental, or consequential damages
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Loss of revenue, profits, data, or goodwill
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Damages resulting from use or inability to use the platform
Our maximum liability shall not exceed the amount you paid for the product(s) involved in the claim.
16. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Girints, its affiliates, directors, employees, and partners from and against any claims, damages, costs, and expenses (including attorneys' fees) resulting from:
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Your use of the Site
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Your violation of these Terms
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Your infringement of any third-party rights
17. TERMINATION
We reserve the right to:
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Suspend or terminate your account without notice for violations of these Terms or applicable laws.
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Deny future access to the Platform.
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Remove or restrict access to content or services.
You may also terminate your account at any time by contacting customer service.
18. DISPUTE RESOLUTION
Informal Resolution
Users agree to first attempt to resolve any dispute informally by contacting our support team at [support@girints.com].
Governing Law
These Terms are governed by the laws of Delhi, India, without regard to conflict of law principles.
Jurisdiction
Any disputes shall be resolved in the courts located in Delhi, India.
Arbitration (optional clause)
Disputes may be resolved by binding arbitration in accordance with the rules of arbitration conducted in Delhi, India.
19. CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Updated versions will be posted on this page and take effect immediately. Continued use of the Site after changes means you accept the revised Terms.
20. CONTACT INFORMATION
For any questions or legal concerns related to these Terms, please contact:
Email: support@girints.comPhone: +(91) 11 47051622
Website: www.girints.com
Address: 39/4, Mohammedpur, Bhikaji Cama Place, New Delhi
At GIRINTS, we’re backed by the innovation and reliability of Giritra Technology Private Limited. Every order reflects our promise to deliver quality products with dependable service. Thank you for shopping with us!